How long will this take to get made and ship?
The art for the deck has been completed for over a year already, and the guidebook is almost completed. The packaging is being designed, but otherwise everything for the project is finished and ready to go to manufacturing immediately.
Past tarot/oracle tool projects have taken longer because either all the art wasn’t ready or the guidebooks were still being worked on. That is not the case on this project.
Because we are looking at receiving funds from this project in November, we need to plan around the Chinese New Year in February. If possible, we will ship all items before, but if the manufacturing doesn’t line up, we will get the items heading into fulfillment in March and April.
Last updated: September 24, 2026 11:56
If this is the last tarot deck I'll ever need, why would I get any other tarot deck from you??
Well, this is our only normal, standard, 78-card tarot deck. So it’s the only traditional tarot deck you need. All of our other decks are special babies and deserve to be bought as well. : )
Last updated: July 16, 2026 09:35
Who Do I Contact With Questions?
Hello! My name is Seven Dane Asmund, and I am the sole-employee of Publishing Goblin. You’ll be reaching out to me!
You can email me at [email protected]. You can also check the Discussions page here on the campaign: https://www.backerkit.com/c/projects/publishing-goblin-llc/the-goblin-s-tarot/discussions/98435
Last updated: August 14, 2026 12:00
Is it possible to get a Refund on my pledge?
| Refunds |
I will refund any pledges within 30 days of the campaign’s finish date no questions asked*, from October 22nd to November 22nd, 2026. After that time, no refunds will be granted for any reason. *If this campaign is quick and your order has already shipped before you ask for a refund, even if it was in the refund window, the refund will not be honored.
Last updated: September 24, 2026 11:57
Do I get tracking on my order?
| Tracking |
Tracking info will be automatically sent to provided email addresses (the one you used here for your backerkit account!), and it is the backer’s responsibility to follow up on their packages should problems arise.
Last updated: August 14, 2026 12:01
When will I be charged Shipping (and related fees)?
| Shipping Fees |
You will be charged shipping fees at a later time in the pledge manager, closer to when we actually ship. This includes VAT, IOSS, GST, or whatever taxes or duties your country may charge. If you do not pay for your shipping fees, you will not receive your items.
Last updated: August 14, 2026 12:07
What do I do if my pledge never arrives, or there are missing items?
| Damaged or Missing Items, Lost or Misdelivered Packages |
You will have 30 days after your package arrives to you to report to [email protected] if you need replacement items or have missing items in your order. For packages that go missing, you will have 45 days after the item is sent (60 for international packages) to report lost or misdelivered packages to have us resend or follow up on the items. Backers are responsible for providing proper and up to date email addresses on Backerkit, and for reading updates as they come out to inform them of this information and the deadline dates.
Last updated: August 14, 2026 12:02
When do I need to get my survey in by?
| Fulfillment and Deadlines |
To receive your rewards, you must fill out your survey. Once the first wave of backer items has been sent out around the world for people who get their surveys and shipping charges in on time*, remaining backers will have 30 more days to complete surveys to then receive their rewards. Any who do not do so in that time forfeit their rewards, and funds they paid into the project are considered donations to the project. No refunds will be made at that time for people who do not get their surveys in. *This will be made clear in updates when we know for sure that we’re moving to shipping, and will be clarified in multiple updates prior to starting the 30 day final reward claim timer. **Any backers that use the Pay Over Time feature cannot fill out their survey until they finish the payment plan an additional 3 months after the project ends. These backers have their deadline timers start when their survey unlocks.
Last updated: August 14, 2026 12:08
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.